If you need help using the system you should first check the online help. This answer is part of the online help for the system.
To go to online help you need to:
If the question you have is not answered in the online help you can send a support request to PLANERGY Support. To send a support request you need to:
You can send two different types or support requests:
Any requests sent using the Support button will be ticketed and assigned to one of the support team depending on availability. You can also keep track of your own support tickets from the User Settings page (Figure 7).