COVID-19 (Coronavirus) is
creating a lot of uncertainty and business interruption for us all and I want
to reassure you of the measures we have taken for service continuity.
Several
weeks ago, we transitioned our entire global team to a remote working model in
preparation for this situation.
For Our Customers
PLANERGY
is fully prepared, is following best practice, and is taking every measure to
ensure ongoing service and support to your organization. You can rely on us.
As a cloud based software you can access and use
PLANERGY from inside or outside the office. If you are working remotely,
just make sure that you know the unique URL your organization uses to log on.
Our existing infrastructure and processes have been designed
to allow us to provide our services and support to the highest level even in
these difficult circumstances. Our systems are
designed to allow our team to continue to provide the high level of support you
have come to expect, and our platform is prepared for any increase in demand
that may result from your changing working conditions.
For Our Employees
For the safety of our staff,
their families and our customers, all of our internal meetings have been
changed to online meetings and we have cancelled all company events until
further notice.
These
precautionary measures have been taken to limit the potential spread of the
virus, to support our employees in this challenging time and to ensure we
maintain our ability to serve you, our customer, for the long term.
Please stay safe and healthy,
Michael Higgins
CEO